Task-based AI agents
Agents designed to complete specific operational or knowledge-based tasks.
A chatbot that answers questions is not the same as a system that can complete one. A true agent understands the objective, breaks it into steps, retrieves information and calls the right tools and APIs.
It can coordinate with other agents, make decisions within defined limits, and escalate to a person when approval is genuinely needed.
Tool and system integration
CRMs
ERP systems
Internal APIs
Databases
Document repositories
Email systems
SaaS products
Search platforms
Cloud services
Workflow tools
Custom business applications
Agents designed to complete specific operational or knowledge-based tasks.
Multiple specialised agents working together across different parts of a workflow.
Assistants embedded into business applications that help users complete complex work faster.
Systems that gather information from approved sources, analyse it and produce structured outputs.
Agents that coordinate actions across APIs, databases and enterprise platforms.
Agents that can retrieve, analyse and reason across large collections of business documents.
A practical agentic workflow often looks like the flow below. Each stage can be controlled through policies, permissions and approval rules. The goal is not simply to make an agent autonomous — it is to give it the right level of autonomy for the task.
Collects and validates relevant information.
Interprets the information against business rules.
Performs approved actions in connected systems.
Checks outputs before completion.
01. Discover
Identify the workflow, users and business outcome.
02. Map the workflow
Understand each decision, system and action involved.
03. Define authority
Decide what the agent can do independently and where approval is required.
04. Prototype
Test reasoning, retrieval and tool usage.
05. Integrate
Connect the agent to approved systems and data.
06. Evaluate
Test task completion, reasoning accuracy, tool selection and failure scenarios.
07. Deploy
Release with monitoring, permissions and controls.
08. Improve
Refine behaviour based on real-world usage, cost and latency.
Use cases
Customer operations
Research
Document processing
Compliance workflows
Sales operations
Internal knowledge
Financial analysis
Support teams
Software operations
Data workflows
Administrative processes
Enterprise automation
We build both the AI layer and the systems it needs to work with.
We start with the business process rather than the agent technology.
Agents can be connected to existing APIs, applications and data platforms.
Permissions, approval points and monitoring are considered from the start.
We design and build AI systems that move beyond demos. From AI agents and RAG platforms to generative AI applications and enterprise integrations, WeUno helps businesses turn AI into reliable, usable products.
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