Enterprise knowledge assistants
AI assistants that answer questions using trusted internal information.
RAG Development for Trusted
Enterprise Knowledge
Make AI useful with the right context
Large language models are powerful, but they do not automatically know your business.
RAG allows AI to retrieve relevant information from approved sources — internal documents, policies, procedures, customer data, knowledge bases and structured databases — before generating a response.
What we build
Document intelligence platforms
Systems that search, compare and reason across large document collections.
RAG-powered search
Natural-language search across documents, databases and business systems.
Compliance and policy assistants
AI systems grounded in approved rules, procedures and regulatory information.
Customer support knowledge systems
Assistants that help teams or customers find accurate product and service information.
RAG for existing applications
Add retrieval and grounded AI functionality into existing SaaS, enterprise or customer-facing products.
How RAG works
The system retrieves the most relevant information first, then gives that context to the model before it responds.
User Question → Retrieve Relevant Information → Rank Context → Generate Response → Return Sources
What makes retrieval trustworthy
Retrieval architecture
Good retrieval is an engineering problem: document ingestion and cleaning, the right chunking strategy and metadata, embeddings and vector search combined with keyword search, re-ranking and careful context selection before the model ever generates a response.
Better retrieval means better answers
Every answer can point back to where it came from: source documents, relevant passages, links and citations, with confidence indicators so users can judge how much to trust it.
Source-aware responses
We measure what matters before launch and after: accuracy, relevance and consistency, hallucination rate and tone, retrieval quality, cost, latency and real user satisfaction.
Security and permissions
Retrieval respects who's asking: user roles, organisation and team permissions, document-level access and tenant separation are enforced alongside authentication and data isolation.
Our RAG development
process
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01. Discover
Understand the knowledge sources, users and questions the system needs to support.
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02. Prepare the data
Clean, organise and structure information for retrieval.
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03. Design retrieval
Choose the right chunking, embeddings, search and ranking approach.
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04. Prototype
Test retrieval quality against real queries.
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05. Integrate
Connect the system to the application, permissions and data sources.
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06. Evaluate
Measure retrieval accuracy, groundedness, hallucination rate and failure cases.
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07. Deploy
Move into production with monitoring and controls.
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08. Improve
Use query and retrieval data to continuously refine performance.
Use cases
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Financial services
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Mortgage and lending
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Legal and professional services
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Healthcare
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Compliance
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Customer support
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Internal knowledge
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Research
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Technical support
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SaaS applications
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Policy-heavy organisations
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Document-intensive businesses
Why WeUno
Real RAG engineering experience
We've built document-heavy AI systems like an AI-powered mortgage underwriting platform using RAG across thousands of lending guidelines, where retrieval quality directly affects the usefulness of the product.
AI plus backend engineering
We build the data, application and infrastructure around the retrieval layer.
Designed around permissions
Access control and data boundaries can be incorporated directly into retrieval.
Built for production
Evaluation, observability, scalability and reliability are considered throughout delivery.
Related AI services
AI Development
We design and build AI systems that move beyond demos. From AI agents and RAG platforms to generative AI applications and enterprise integrations, WeUno helps businesses turn AI into reliable, usable products.
Agentic AI Development
We build AI agents that can do more than answer questions. WeUno designs agentic systems that can reason across tasks, use tools, retrieve trusted information and take controlled actions across business systems.
Generative AI Development
We build generative AI applications that help businesses create, analyse, summarise and interact with information more effectively. From intelligent assistants and content systems to document analysis and product features, WeUno turns foundation models into practical software.
AI Integration & Automation
Add AI to the tools and workflows you already use. WeUno connects AI models, agents and automation into existing software so businesses can improve efficiency without rebuilding everything from scratch.
AI Governance & Security
As AI becomes embedded into business-critical workflows, control matters as much as capability. WeUno helps organisations design AI systems with clear rules around access, data, decisions, monitoring and human oversight.